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Terms & Conditions

The following is our Terms & Conditions to help you understand our services and transaction terms in the tile industry:

1. Order Confirmation:

By placing an order on our website, you acknowledge that you have read, understood, and agreed to abide by our Terms & Conditions. Upon order confirmation, a valid contract is formed between both parties.

2. Product Information:

All product information provided on our website is accurate and true. However, due to monitor differences and the natural characteristics of tiles, there may be slight variations in color and texture.

3. Pricing and Payment: 

Payment can be made via credit card, bank transfer, or other specified payment methods. All payments will be charged immediately upon order confirmation.

4. Delivery and Shipping:

We will make every effort to arrange the delivery of products according to the agreed-upon time and location. However, delays or delivery issues may occur due to transportation and other unforeseen circumstances. We will strive to resolve any delivery issues and keep you informed in a timely manner.

5. Returns and Exchange Policy:

If you are unsatisfied with the received products or encounter any quality issues, please contact us within one week of receiving the goods. We will provide refunds, exchanges, or other appropriate solutions based on the specific circumstances.

6. Intellectual Property:

All content on our website, including text, images, icons, and other media, is protected by copyright and other intellectual property laws. Copying, modifying, distributing, or using this content without our written permission is prohibited.

7. Disclaimer:

We will make every effort to ensure the accuracy and completeness of the information on our website. However, we do not assume any responsibility for any loss or damage arising from the use of the information on our website.

Please note that the above Terms & Conditions are for reference only, and actual Terms & Conditions may vary based on specific business and legal requirements. Before engaging in any transactions, please carefully read and understand our Terms & Conditions, and contact our customer service team for more detailed information.